At Footrest Salon & Aesthetics, we are committed to providing high-quality services and ensuring client satisfaction. This Refund Policy outlines the conditions under which refunds, cancellations, or adjustments may be considered. We encourage all clients to review this policy before booking any service.
Due to the nature of salon and aesthetic services, all services rendered are generally non-refundable. Once a treatment or service has been completed, we do not offer refunds. However, if you are not satisfied with the results, we encourage you to contact us within a reasonable time so we can assess your concerns and offer a suitable solution where possible.
We understand that plans can change. If you need to cancel or reschedule your appointment, we request that you inform us in advance. Cancellations made within an acceptable time frame may be rescheduled without any additional charges. Late cancellations or missed appointments may be subject to a fee or may not be eligible for rescheduling.
In cases where advance payments or deposits are required, these amounts are generally non-refundable. Deposits are used to secure your booking and allocate time specifically for your appointment. However, in certain situations, deposits may be adjusted toward a future appointment if notice is provided in advance.
If you purchase any retail products from our salon, refunds or exchanges may be considered only if the product is unused, unopened, and returned within a specified time frame. Any concerns regarding product quality should be reported promptly for review.
Client satisfaction is important to us. If you experience any issues with a service, please inform us as soon as possible. We may offer corrections or adjustments depending on the situation to ensure you are satisfied with the final outcome.
Refunds or special considerations may be evaluated on a case-by-case basis under exceptional circumstances. The final decision will be at the discretion of Footrest Salon & Aesthetics management.
If you have any questions regarding this Refund Policy or need assistance, please contact us:
Phone: +960 979-5903
Email: info@footrest.com
Location: Footrest Salon & Aesthetics, Carnation Magu, Maldives
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